Privacy Policy

1. Data controller
Personal data collected on this website is processed by:
ACE MULTIPASS
15 Traverse des Marronniers
13012 Marseille, France
Represented by Jérémie Acemyan.

2. Data collected
We may collect the following data:

  • first and last name
  • email address
  • phone number
  • login data
  • IP address
  • browsing data

3. Purposes of processing
We collect data to:

  • respond to requests sent through the contact form
  • manage our client relationships
  • provide our consulting and training services
  • improve navigation on the website
  • produce usage statistics

4. Legal basis
Processing is based on:

  • consent
  • the performance of a contract
  • the company’s legitimate interest

5. Retention period
Data is kept for:

  • 3 years for prospects
  • 5 years for contractual relationships
  • 10 years for accounting obligations

6. Recipients of the data
Only ACE Multipass receives the data, along with its technical service providers where necessary.
We never sell data to third parties.

7. Data security
ACE Multipass implements technical and organisational measures to protect data against loss, alteration and unauthorised access.

8. Your rights
Under the GDPR, you have the following rights:

  • right of access
  • right to rectification
  • right to erasure
  • right to object
  • right to restriction of processing
  • right to data portability

To exercise these rights, contact us at contact@ace-multipass.fr or by post at the company’s address.
You may also lodge a complaint with the CNIL (French data protection authority).

9. Cookies
This website may use cookies to improve the user experience and analyse how the site is used.
Users can set their browser to refuse cookies.